Frequently Asked
Questions

How can I check my order's status?

To check your orders status, email us at
rebecca@froebe.net.

How can we contact you with questions?

For questions, please email us at
rebecca@froebe.net.

Where do you ship?

We ship world-wide, anywhere that UPS
ships.  

Do you offer any other yarn weights?

We may be able to produce a special order.
Please email us at
rebecca@froebe.net, and
we will discuss your needs.

Where can I find your return policy?

Our return policy is on our "Abous Us" page.

I'm a shop owner interested in carrying
your yarns.  How can I contact you?

Please contact us at Rebecca@froebe.net.
We have a brochure specifically for vendors,
and will be happy to mail it to you and help
you in any way we can.

How do you pronounce "Froebe"?

Frayb.  

No, I'm not joking.  

Yes, we know that isn't how it looks.

Imagine someone from North Dakota
(remember the movie Fargo?) trying to speak
German.  

That's how the name got to be that way.

Really.